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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm until 6pm, Check Out before midday. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    The price is per person.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is included in the price.
    We serve Continental or Full Scottish breakfast. Special diets catered for.
  • Is heating included in the price?
    Yes, it is.
  • Can we settle the bill on arrival?
    Yes, although it is usually settled at the end of the stay.
    Please note that we accept payments only bu cash.
  • Which languages are spoken at the reception?
    English and a bit of French, Spanish and Czech.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 2 floors and no lift.
  • Are there quiet, private, romantic rooms?
    All rooms are very quiet.
  • Are linens and towels provided or do I need to bring my own?
    Yes, linens and towels are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not have a private terrace but gardens and courtyard area are for the use of guests.
  • Do the rooms/apartments have a balcony?
    No, they do not.
  • Do you have non smoking rooms/apartments?
    Yes, we do. The house is completely non smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    All bedrooms have cable TV with national channels only.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No, there is not.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No, there is not.
  • Is there a dining room where we could sometimes all dine together?
    Yes, there is.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do. It can be used on application.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Ample off-street parking available.
  • Where can we rent a car?
    Airport, city centre or Murrayfield area.
  • Which is the nearest airport?
    Edinburgh airport (10 km).
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest bus-stop?
    Spylaw Bank Road (200 mt).
  • Which is the nearest railway station?
    Haymarket railway station (6 km).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    Only guide dogs.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, you can not.