FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Per person.
• Is breakfast included in the price and what type of breakfast?
  Included in the price full cooked breakfast is offered as well as cereals, juices, fruit, cheese and croissants and toast.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors. There is no lift.
• Are there quiet, private, romantic rooms?
  2 quiet rooms located at the back of the building looking onto the garden.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are provided as well as toiletries.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  All our rooms are non smoking - we are a non smoking house, but guests who wish to smoke, may use the garden.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  TV in all rooms. Some have satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, guests may use the house phone for local calls.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No air conditioning.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  There is internet connection in some rooms.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Free, safe unrestricted parking is available on the street outside the house.
• Where can we rent a car?
  Several local car hire firms.
• Which is the nearest airport?
  Edinburgh.
• Do you have a pickup or shuttle service from and to the airport?
  No, there is an airport bus which takes you to the city centre and from there you can catch a bus to our house.
• Which is the nearest railway station?
  Haymarket.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  In some rooms. Guests who wish to use this service must sign a disclaimer form.