FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10pm.
• Is the price per room/apartment or per person?
  Most of our prices are per person, however we sometimes offer a discount room rate for families.
• Is breakfast included in the price and what type of breakfast?
  An extensive continental breakfast is included in all our prices, unless otherwise stated.
• Is heating included in the price?
  Full central heating is included in the price.
• Can we settle the bill on arrival?
  The full bill must be paid on arrival.
• Which languages are spoken at the reception?
  English, conversational German, Urdu, and Panjabi are spoken at reception, depending on who is available.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is a ground floor and a first floor in the building. We do not have a lift, but we do have a ground floor room for guests with disabilities and there are not many steps to the first floor.
• Are there quiet, private, romantic rooms?
  We have rooms at the back of the house providing a peaceful atmosphere.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  We have a front garden with pleasant flowers available for guests to enjoy.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Minto House is a fully non smoking guest house.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  We have colour television in all the rooms with the local scottish channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Unfortunately we do not have telephones in the rooms, however there is a payphone and internet cafe nearby.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning is simply not necessary in Scotland! We can provide fans on request at no extra cost.
• Is there a dining room where we could sometimes all dine together?
  We have a dining room which can hold up to 14 people at once.
• Do you have an Internet/E-Mail point in the Property?
  We do not have an internet point for guests, but there are many local Internet cafes.
• Is there a swimming pool? When is it open?
  We are round the corner from the Edinburgh Commonwealth which is open everyday and provides public gym and swimming facilities.
• Is parking or garage available?
  We have private parking available, please request at time of booking.
• Where can we rent a car?
  There is a rental station at the airport, and also in many locations around the city.
• Which is the nearest airport?
  Edinburgh International Airport is closest.
• Do you have a pickup or shuttle service from and to the airport?
  There is a shuttle service to the city centre (no. 100) from where there is a variety of busses to take you to us, or it is a twenty minute walk.
• Which is the nearest bus-stop?
  There is a bus stop accross the road.
• Which is the nearest railway station?
  Edinburgh Waverley station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but we are near to the Commonwealth pool which provides such facilities, including a pulse centre.
• Are pets welcome?
  Much though we love animals, we cannot allow guests to bring pets.
• Is there a restaurant in the Property?
  There are many restaurants in the street, but not in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  We do not have an Internet point for guests or Internet connection in the rooms, but there are many local internet cafes.