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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before midday.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, our Scottish breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes, you can but you shall also settle all extras before leaving.
  • Which languages are spoken at the reception?
    We speak English and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 3 floors and no lift (but we have rooms on the ground floor for disabled guests).
  • Are there quiet, private, romantic rooms?
    All rooms are nice and private.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not.
  • Do the rooms/apartments have a balcony?
    No, they do not.
  • Do you have non smoking rooms/apartments?
    By law, all premises are non smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No, there is not.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, there is.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Yes, we have a private parking outside the hotel.
  • Where can we rent a car?
    In Inverness.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, there are.
  • Which is the nearest airport?
    It is Inverness's.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest bus-stop?
    We are only at some minutes from the Bus Station.
  • Which is the nearest railway station?
    It is Inverness's.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    We do not have a fitness center in the premises but we have a partnership with a club nearby, and we also drive our guests there.
  • Are pets welcome?
    Sorry, pets are not welcome.
  • Is there a restaurant in the Property?
    Yes, there are 2 restaurants, Abstract and Contrast.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can, but all rooms and premises are also covered by Wi-Fi to which you can connect with your laptop.