FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes breakfast is included. You select your breakfast components from a menu. Anything from a croissant and coffee to a full Scottish breakfast!
• Can we settle the bill on arrival?
  Yes, we usually settle the bill on arrival.
• Which languages are spoken at the reception?
  We speak English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors and no lift.
• Are there quiet, private, romantic rooms?
  All rooms are quiet and romantic. Perhaps the suites are the most romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No we do not. All guests have access to the gardens to the front of the house.
• Do the rooms/apartments have a balcony?
  Yes, our suite one has a balcony.
• Do you have non smoking rooms/apartments?
  The house and gardens are completely no smoking throughout.
• Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
  Yes, there are televisions. No satellite but all have free view with over thirty channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No there is not. All rooms have windows that open.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do. We have a computer available on dial up to everyone. In the rooms our guests can connect their own computers to the telephone system. You will just need a modem with a connection to connect to the British telephone socket.
• Is there a swimming pool? When is it open?
  No, there is not. There is a public swimming pool at 2,5 km.
• Is parking or garage available?
  Yes, there is a private free parking.
• Where can we rent a car?
  All major internatiuonal car rental is available in Inverness. There are some local companies which offer an excellent service.
• Which is the nearest airport?
  It is Dalcross Airport in Inverness.
• Do you have a pickup or shuttle service from and to the airport?
  No we do not, but taxis are available 24 Hours a day.
• Which is the nearest bus-stop?
  There is one located at 300 metres.
• Which is the nearest railway station?
  It is Inverness station located 3 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, we do not.
• Are pets welcome?
  We are sorry they are not.
• Is there a restaurant in the Property?
  Yes, we have a dining room operating on reservation only.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can. In the rooms our guests can connect their own computers to the telephone system. You will need a modem with a connection to connect to the British telephone socket.