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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    Check-in and check-out at 11.00 am or earlier by arrangement.
  • Is the price per room/apartment or per person?
    The price is per person.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is included and it is a full Scottish breakfast.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    Only English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are two floors and no elevator.
  • Are there quiet, private, romantic rooms?
    Most rooms are private and quiet.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they have not.
  • Do the rooms/apartments have a balcony?
    No, they have not.
  • Do you have non smoking rooms/apartments?
    Glendale House is completely non smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    There ia a TV in all rooms but at this time not satellite.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    There is no air conditioning.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, in the study which is open to guests.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Yes, there is a private secure parking.
  • Where can we rent a car?
    There are many local companies.
  • Which is the nearest airport?
    Edinburgh Airport (20 minutes).
  • Do you have a pickup or shuttle service from and to the airport?
    No, we have not.
  • Which is the nearest railway station?
    Waverley Station (10 minutes by public transport).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    No, they are not.
  • Is there a restaurant in the Property?
    Dining room for breakfast only.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.