FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10.30am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  Cooked Breakfast is not included in the price, however, a Breakfast hamper is provided on arrival.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  The amount payable for accommodation is payable prior to arrival at the apartments.
  
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The buildings have 5 floors with elevator.
• Are there quiet, private, romantic rooms?
  Yes, of course.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No, we don't.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there isn't.
• Is there a dining room where we could sometimes all dine together?
  No, however, there are plenty of excellent and reasonably priced restaurants within a 10 minute walk of the apartments.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  Parking is complimentary within our private on-site car park. A space will be allocated to you for the entire duration of your stay.
• Where can we rent a car?
  You can ask us, or you can rent a car at the railway station.
  
• Which is the nearest airport?
  Edinburgh airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, but there is a good public shuttle service from the airport.
  
• Which is the nearest railway station?
  Haymarket Station is 100m & Waverley Station (the main station in Edinburgh) is 1000m from the property.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  We do not have bar or restaurant facilities.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Additional telephone socket is available in every apartment.