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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: by arrangement. Check-out: before 10.30. By arrangement our guests can leave their luggage in the guest house. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The prices are per room per night. - Is breakfast included in the price and what type of breakfast?
Yes, breakfast is included. We offer continental, full Scottish or vegetarian breakfast. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
Building has 3 floors and no elevator. - Are there quiet, private, romantic rooms?
Of course there are. - Are linens and towels provided or do I need to bring my own?
Yes, they are all provided. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Our guest house is completely non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Each room has a colour TV, but without international channels. - Is there a telephone with direct dialling in the rooms/apartments?
No, but there is a public payphone in the hall. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Is there a dining room where we could sometimes all dine together?
Yes. - Do you have an Internet/E-Mail point in the Property?
Yes, it can be used by arrangement. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
On street parking is available. - Where can we rent a car?
There are lots of car rental companies, just a few steps away. - Which is the nearest airport?
Edinburgh Airport. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest railway station?
Waverley station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, on request. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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