FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per person per night.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in this price. Breakfast consists of a full Scottish or continental breakfast. The choice is yours.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes of course.
• Which languages are spoken at the reception?
  English, BSL, and Farsi.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground floor rooms. No elevator required.
• Are there quiet, private, romantic rooms?
  There are spacious, quiet, very comfortable and beautifully decorated rooms.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are provided. If you are staying a few weeks your linen will be changed regularly.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  Yes, we do: all rooms are non smoking. You are free to smoke in the garden.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV with remote controls.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not, but telephone for guests' use is available in the dining room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is: you are welcome to bring meals or order takeaways and eat in the dining room at any time.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not, but there is a swimming pool nearby in Stockbridge.
• Is parking or garage available?
  Private secure parking is available.
• Where can we rent a car?
  At the airport, Waverley station or Avis car rental nearby.
• Which is the nearest airport?
  Edinburgh airport - 20 minutes drive.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest bus-stop?
  Orchard Road bus stop on Queensferry Road (A90) goes straight to the city centre.
• Which is the nearest railway station?
  Waverley or Haymarket train station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry they are not welcome.
• Is there a restaurant in the Property?
  No, there is not, but there are many lovely restaurants within walking distance.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.