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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    Prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, continental breakfast is included in the price. We offer also a cooked breakfast (available at an extra charge).
  • Can we settle the bill on arrival?
    Yes, if you wish.
  • Which languages are spoken at the reception?
    English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    5 Floors (three up and two down). No elevator.
  • Are there quiet, private, romantic rooms?
    Yes, We have a Honeymoon suite with a four poster bed and great views.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not.
  • Do the rooms/apartments have a balcony?
    No, they do not.
  • Do you have non smoking rooms/apartments?
    Yes, all our rooms are non smoking except for the bar.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, but we don't have any international channels or satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No there is no air-conditioning.
  • Do you have an Internet/E-Mail point in the Property?
    No, we do not.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Yes, there is.
  • Where can we rent a car?
    There are several places nearby.
  • Which is the nearest airport?
    Edinburgh.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest railway station?
    Waverley Station is a 5 minute walk from the hotel.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    No, pets are not allowed.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, it is not possible.