FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in after 2.30pm by arrangement.
  Check-out before 10.30am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Weekly Price per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, the apartment is self-catering.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  No, payment must be made 30 days before check-in or on reservation if less than 30 days before arrival.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The apartment is located in the fifth floor and there is elevator.
• Are there quiet, private, romantic rooms?
  The apartment is quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  We provide them.
• Do the rooms/apartments have a terrace/courtyard?
  No, there is no terrace.
• Do the rooms/apartments have a balcony?
  No, there is no balcony.
• Do you have non smoking rooms/apartments?
  The whole apartment is non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a colour television and video, but no satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is credit card operated phone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  The phone has a modem point allowing access to the Internet (using your own laptop).
• Is there a swimming pool? When is it open?
  There is a heated swimming pool in the building, for the private use of the residents of the apartments.
• Is parking or garage available?
  There is no private parking, but there is secure parking nearby.
• Where can we rent a car?
  Nearby.
• Which is the nearest airport?
  Edinburgh Airport (10 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  Edinburgh Waverley Station (15-20 minutes walking).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  A gymnasium, sauna and swimming pool for the private use of the residents of the apartments.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No, there is not but there are many restaurants close by.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  The phone has a modem point allowing access to the Internet (using your own laptop).